CTO · B2B SaaS scale-up · Bengaluru
IN·CTO0.3%
request timeout rate, down from 51%
The Emergency: Our AI assistant started timing out for half of users right as we onboarded a flagship enterprise account.
What happened: Booked QuickHire at midnight and a PM paired me with an AI ecosystem architect within 10 minutes.
Result: Request queuing and caching went in the same session, and timeouts dropped to near zero before the demo.











